Privacy Policy

Last updated: January 18, 2025

1. Introduction

At ffili ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

ffili is a centralized platform that connects users with influencer coupon codes and affiliate promotions. We understand the importance of privacy in the digital age and are committed to maintaining the trust and confidence of our users.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (profile picture, bio, social media links)
  • Contact information (phone number, address for business accounts)
  • Payment information (for influencer accounts and commission payouts)
  • Communication preferences and marketing preferences

2.2 Usage Information

We automatically collect certain information about your use of our platform:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (pages visited, time spent, features used)
  • Search queries and deal preferences
  • Click-through rates on affiliate links
  • Transaction data (for tracking affiliate performance)

2.3 Third-Party Information

We may receive information from third parties, including:

  • Social media platforms (when you connect your accounts)
  • Affiliate networks and merchants (for tracking conversions)
  • Analytics services (Google Analytics, etc.)
  • Payment processors (for transaction verification)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To operate and maintain our platform, process transactions, and deliver personalized content
  • User Experience: To personalize your experience, recommend relevant deals, and improve our services
  • Affiliate Tracking: To track affiliate link performance, calculate commissions, and provide analytics
  • Communication: To send important updates, respond to inquiries, and provide customer support
  • Marketing: To send promotional materials (with your consent) and analyze campaign effectiveness
  • Security: To protect against fraud, abuse, and unauthorized access
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

  • Hosting and cloud service providers
  • Payment processors and financial institutions
  • Analytics and marketing tools
  • Customer support and communication services

4.2 Affiliate Networks and Merchants

For affiliate marketing purposes, we may share limited information with:

  • Affiliate networks to track conversions and calculate commissions
  • Merchants to verify transactions and process affiliate payouts
  • Analytics platforms to measure campaign performance

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Protection of our rights, property, or safety
  • Prevention of fraud or abuse

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns:

6.1 Types of Cookies

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used for targeted advertising and affiliate tracking

6.2 Third-Party Tracking

We may use third-party services that place cookies on your device for:

  • Analytics and performance monitoring
  • Affiliate link tracking and conversion measurement
  • Social media integration and sharing
  • Advertising and remarketing campaigns

7. Your Rights and Choices

You have certain rights regarding your personal information:

7.1 Access and Control

  • Access and review your personal information
  • Update or correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format

7.2 Communication Preferences

  • Opt-out of marketing communications
  • Manage notification settings
  • Control email frequency and content

7.3 Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent manager.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Analyze platform usage and improve our services

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions for certain countries
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

10. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users between 13 and 18 years old, we may require parental consent for certain features and data processing activities.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Displaying prominent notices on our website
  • Updating the "Last updated" date

Your continued use of our platform after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@ffili.com

Data Protection Officer: dpo@ffili.com

Address: [Your Business Address]

Phone: [Your Phone Number]

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

By using ffili, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.